How Can the New York Nerds Give You a Hand?
Your connection to your computer doesn’t end when you leave work. Far from it. Your computer keeps you connected to the world around you. It gives you the freedom to work away from the office. It keeps you laughing as you watch videos on YouTube, keeps you in touch with faraway friends and relatives as you scroll through photos on Facebook. And it keeps your kids up to date with their homework.
So what do you do when your computer crashes? When you lose your work at 3 a.m. the day it’s due? Or when you see the slowdown or other signs of a virus, spyware, or other malware?
You call New York Nerds! That’s what you do. We have the technical experience and know-how to get you back up and running pronto. We come to you — Yes, at 3 a.m. if necessary. With same-day service in the tri-state area. Even if all you need is help connecting your new printer, we’re there for you.
24/7/365. Same-day service. And yes, all our Nerds are certified. No wonder New Yorkers have been calling us for tech help since 1994.
- We Come To You 24/7/365!
- All Nerds Are Certified!
- Same Day Service in the Tri-State Area
Welcome to New York Nerds
If any city needs the highest level of computer and networking service, it’s New York and her surrounding towns. That’s why we founded New York Nerds in 1994. And we’ve earned that nerd status, with all our employees certified and steeped in real world experience. Look around the NY Nerds and you’ll find Microsoft Certified Systems Engineers, hardware specialists with A+ certification, network pros with CCIE and CCNA certifications, and data security experts with CISSP certifications.
Basically, whatever you need, we’ve got the experts on hand to help you.
So What Can the Nerds Do for You, Anyway?
You name it. Sure, we'll fix your broken laptop and sort out that network connection that isn't working. But that's not all we can do. Check it out:
Let's hear it for speed! Experience Software as a Service load times up to 2x times as fast, thanks to low-density servers, premium hardware, and multiple caching layers.
You're vulnerable — But do you know how? We can guide you through and implement compliance for HIPPA, PCI/DSS, SOX, you name it — and we'll help keep you safe. We can also tighten things up for you, your family and your office too.
Can your system put up with the demands you're making of it? We'll help you update your tech — including your network and security if needed.
We Come to You
Need on-site service? You got it. Call us at 516.606.3774 to hear all your options. If it's an emergency, press the number for Emergency Support, and we'll connect you. And yes, we are available to come to you — home or business — 24/7/365. You can't beat that.
Or We'll Help You Remotely
Whichever you prefer. What can we do remotely? How about installing most software, troubleshooting problems, removing viruses, and tuning up your computer's performances. That's just for starters.
We've got answers to your questions. And we get them to you fast. How fast? (Yes, we have an answer to that question!) 3 minutes. Or even less. That was our average response time in 2017. And all those 3-minute responses? They came from real human beings. Not bots. Nothing canned. People helping people.
You just want your IT to work without having to actually deal with it? Cool. The New York Nerds can do that, too.
We’ll manage part of your network or the entire infrastructure. Whatever you prefer. We’ll provide on-site IT support in NYC or help you out remotely. Always professional. Efficient. Customer-oriented. Not to mention secure.
- We service Microsoft, Apple, Linux/BSD/*nix desktops, laptops, and servers. All of them.
- Yes, we work on mobile devices, too.
- As always, 24/7/365.
What regulatory compliance concerns do you have? HIPAA? PCI/DSS? SOX ? Or…? Call us at 516.606.3774 to see how we can help you protect your clients’ sensitive information while also complying with government regs. We handle software licensing compliance as well.
Forensic Investigations and Expert Witness Services
Are you headed to court? We’ll provide the IT evidence and witnesses you need. We investigate your computer systems and data to gather the digital info you need, and we’ll help figure out how that unauthorized user breached your security. Even better — We’ll perform the annual security audits and penetration testing you need to make sure hacks don’t occur.
And yes, we have an industrial espionage department, should you need those services.
"On occasion I have found myself frustrated with our computers. Whether it’s viruses, moving programs around, setting up a new computer, or configuring a network printer, the guys at New York Nerds have always been there, making all my computer and networking needs EASY! Thanks a ton, Tony."
- Chris W - Meadowbrook Financial Mortgage Bankers Corp., Chris W - Meadowbrook Financial Mortgage Bankers Corp
"Best of best. Very helpful in all aspects. Besides our computers even helped us with our router which didn't work as we wished, New York Nerds people did it as we wanted .We highly recommend NY Nerds. We are very happy customers."
- Sevda, Sevda D - Residential Client Brooklyn, NY
"The screen on my laptop broke a while ago. The guys at New York Nerds said they could get me a replacement. New York Nerds got the screen overnight and rushed to complete the job to get me back in business. Thanks for minimizing the headaches and getting me up and running New York Nerds!"
- Lars K. - Clowns.com, Director of I.T
"When my computer got a virus, I choose New York Nerds to clean it out. The guys there did a great job, but what I never expected was that my computer was finished and ready the same day they picked it up. Thanks for the speedy service!"
- George K. - Residential Client,
"I am really satisfied with NY Nerds . They are exactly what we've been looking for. They're open 24/7 and respond lightening quick. All of that AND, we were treated like royalty. New York Nerds is incredible."
- Sumaria - Director of Volunteer Services, North Shore Animal League
"Gang: The services you provide are superior to anyone we've ever dealt with. I/we can't thank you and your team enough. You were the for us in our time of need, and you didn't abuse us. Thank you, thank you, thank you!"
- Dr. Mateo Secada, Director of Intellegence
"I've never had service like this. You and your staff are amazing and more attentive than anyone we've ever dealt with before. Thank you!"
- Mr. Mehmet Erskin, Comproller, AKMarket.com
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